Privacy Policy - SiteRetriever

1. Introduction

At SiteRetriever, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using SiteRetriever, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the service.

2. Information We Collect

We collect information you provide directly to us, such as:

Email address (when you sign up for updates)
Account information (when you create an account)
Content you upload to train your chatbots
Configuration settings and preferences
Communication data when you contact us

We may also automatically collect certain information when you use the service, including:

Usage data and analytics
Device and browser information
IP address and general location data
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process and complete transactions
Send you technical notices and support messages
Respond to your comments and questions
Send you marketing communications (with your consent)
Monitor and analyze usage patterns and trends
Detect, investigate, and prevent fraudulent activities
Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Since SiteRetriever is a self-hosted solution, the chatbot data you create remains on your own infrastructure. We do not have access to the data processed by your deployed chatbots unless you explicitly share it with us for support purposes.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your consent or at your direction
With service providers who assist in our operations
To comply with legal obligations or valid legal requests
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Keep you logged in to your account
Remember your preferences and settings
Analyze usage patterns and improve our service
Deliver relevant content and features

You can control cookies through your browser settings. Note that disabling cookies may limit your ability to use certain features of our service.

7. Your Rights and Choices

You have the right to:

Access and receive a copy of your personal data
Correct or update inaccurate information
Delete your account and associated data
Object to or restrict certain processing
Data portability (receive your data in a structured format)
Withdraw consent for marketing communications

8. Children's Privacy

SiteRetriever is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@siteretriever.com
Address: [Your Business Address]